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New first stop for hacked site recovery Posted: 12 Mar 2013 10:00 AM PDT Webmaster Level: All We certainly hope you never have to use our new Help for hacked sites informational series. It's a dozen articles and over an hour of videos dedicated to helping webmasters in the unfortunate event that their site is compromised. Overview: How and why sites are hacked If you have further interest in why cybercriminals hack sites for spammy purposes, see Tiffany Oberoi's explanation in Step 5: Assess the damage (hacked with spam). Tiffany Oberoi, a Webspam engineer, shares more information about sites hacked with spam And if you're curious about malware, Lucas Ballard from our Safe Browsing team, explains more about the topic in Step 5: Assess the damage (hacked with malware). Lucas Ballard, a Safe Browsing engineer, and I pretend to have a totally natural conversation about malware While we attempt to outline the necessary steps in recovery, each task remains fairly difficult for site owners unless they have advanced knowledge of system administrator commands and experience with source code. For helping fellow webmasters through the difficult recovery time, we'd like to thank the steady members in Webmaster Forum. Specifically, in the subforum Malware and hacked sites, we'd be remiss not to mention the amazing contributions of Redleg and Denis Sinegubko. How to avoid ever needing Help for hacked sites Just as you focus on making a site that's good for users and search-engine friendly, keeping your site secure -- for you and your visitors -- is also paramount. When site owners fail to keep their site secure, hackers may exploit the vulnerability. If a hacker exploits a vulnerability, then you might need Help for hacked sites. So, to potentially avoid this scenario:
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